IBM Smarter Cities Challenge: About the Challenge: Newark, NJ

Mayor Booker asked the IBM team to find transformational opportunities in cost savings and revenue generation, as well as overall citizen and business experience with government. The IBM team produced a transformational framework for actionable improvement in Newark in both immediate and mid- to long-term time frames. The transformational framework included strategies for paperwork reduction, inter-departmental efficiency improvements, and citizen self-service opportunities.